The Secret to Making a Difference in Other People’s Lives – by Dr. Ross Reck

Author, Mandy Hale put it this way: “To make a difference in someone’s life, you do not have to be brilliant, rich, beautiful, or perfect. You just have to care.” This means that every one of us is capable of positively affecting the lives of others. For example, if someone appears to be down, take the time to build them back up by going to them and saying something like, “You seem kind of down today, is everything all right?” Then be prepared to listen to what they have to say and look for ways to lighten their load. Taking a personal interest communicates the deepest form of caring. Even if this person doesn’t want to talk about why they’re down, they will always remember that you cared enough to ask.

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‘100% Employee Engagement–Guaranteed! Revised Edition: Introducing a New Management Model

Imagine a workplace where every employee is engaged with their work … where every employee shows up each day excited about giving every bit of energy, creativity and passion to performing their job. These employees don’t need to be motivated because they already are and they channel their motivation toward creating a competitive edge for their company that can’t be easily copied. They’re constantly making innovative changes to products, services and customer experiences while providing superior levels of customer service which results in loyal customers. This means higher levels of repeat and referral business which, in turn, translates into significant increases in market share. In addition, absenteeism and turnover rates for these fully engaged employees are far below industry averages because they absolutely love what they do. This book presents a new management model that guarantees an employee engagement level of 100%. If you implement this model in your organization, every one of your employees will become engaged with their work; all working at their full potential. Think of what it would mean to the success of your business or organization if you could get all of your employees engaged with their work.