Category: Reck, Ross; Dr.

This is the time of the year when retail clerks catch a lot of undeserved verbal abuse from the people they’re trying to serve.  Stores are crowded, people are in a hurry, check-out lines are long and tempers are short.  Under these circumstances, a kind word or gesture from you can brighten a retail clerk’s…

This past Saturday, I was trimming shrubs around the pool. I was a little stressed because I wanted to finish the job that afternoon. As I walked around the corner of the pool to get a trimmer, I lost my balance.

There’s a very seductive trap that people often fall into when they become successful.  It goes something like this: Success eventually leads to arrogance where people become taken with themselves and their success.  As a result, they slowly start to alienate the people who helped make them successful in the first place.  Arrogance then leads to feelings…