Category: Reck, Ross; Dr.
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Ross Reck: Don’t Let A 10 Second Encounter Ruin Your Day
Rage in the Car The last thing you want to do when someone cuts you off in traffic, doesn’t say thank you or doesn’t hold a door open for you, is to take it personally. Keep in mind that such behavior is not directed at you, it’s directed at the world. People who behave like…
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Ross Reck: Nice Managers Get The Best Results
Being Nice! A number of years ago, a group of researchers studied 16,000 corporate executives. They found that the “high achievers” in the group tended to be every bit as concerned with people as they were with profits. The “medium achievers” were concerned only with performance numbers, while the “low achievers” were obsessed with their…
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Ross Reck: The Secret To True Happiness
Mr. Reik is right I came across an interesting quote made by a psychologist named Theodore Reik [2] nearly 50 years ago. It went, “In order to be happy oneself, it is necessary to make at least one other person happy.” He went on to say, “The secret to human happiness is not in self-seeking,…
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Ross Reck: Life Is Short, So Lighten Up!
Maya Angelou appeared on the Oprah Winfrey show recently and said, “I’ve learned that you can tell a lot about a person by the way he or she handles these three things: a rainy day, lost luggage and tangled Christmas tree lights.” Maya is right on the money. If you can negotiate events like this…
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Turning Your Customers into Long-Term Friends: The Secret Sauce that Guarantees Repeat and Referral Sales [Kindle & Paperback Editions]
Now Available from Amazon.com for $15.99 There’s only one way to become an outstanding success as a salesperson. It’s called repeat and referral sales. It doesn’t matter if you’re selling cars, real estate, insurance, pharmaceuticals, financial services or farm equipment. If you don’t focus your efforts on generating repeat and referral sales, you’re going nowhere…
