Author: OperationsManager

Rage in the Car The last thing you want to do when someone cuts you off in traffic, doesn’t say thank you or doesn’t hold a door open for you, is to take it personally.  Keep in mind that such behavior is not directed at you, it’s directed at the world.  People who behave like…

Being Nice! A number of years ago, a group of researchers studied 16,000 corporate executives.  They found that the “high achievers” in the group tended to be every bit as concerned with people as they were with profits.  The “medium achievers” were concerned only with performance numbers, while the “low achievers” were obsessed with their…