Author: OperationsManager

In today’s fast paced world, unexpected delays and interruptions are anything but welcome—in fact, they can be downright stressful. I’m talking about delayed flights, waiting to have a flat tire fixed and long lines at the Post Office. You can curse these delays if you choose, but that will only stress you and make the…

Young children begin life with absolutely no fear of failure. Take learning how to walk, for example. We repeatedly failed over and over in our initial attempts, but we got back up and tried again with smiles on our faces. The same thing happened when we learned how to ride a bike. Growing up, it…

If you expect to achieve anything during your lifetime that is worthy of note, it’s important to remember one thing: you can’t do it by yourself, you need all the help you can get. So

If you want to get others excited about going the extra mile for you over and over again, all you need to do is to make them feel special when they do. Merely saying thank you is not enough.